Technical FAQs
‘How should I wash them?’
 Carefully read the garment label and maintenance suggested in our catalogues where the appropriate temperatures and wash cycles are explained . Generally we advise against using a clothes drier. However it is possible to tumble-dry the garments at very low temperatures (i.e. delicate) and still avoiding shrinking.

‘The white ones are
grey or yellow after washing’
 Rewashing with a detergent that contains sodium-bicarbonate(baking soda) should suffice. The yellowish colour is due to the overuse of whitening agents and the greyish colour is due to the use of the wrong type of detergents or mixing whites and colours .

‘Yellow stains have appeared.’
 This results from excess bleach or the direct application of bleach to the garment . We recommend rinsing the garment at 40º, skipping the spin cycle and the rewashing at 30º with sodium-bicarbonate(baking soda).

‘Blue streaks have appeared.’
 This are is due to an excess of softener or laundry detergents. A thorough rinsing with clean water should make them disappear.

‘The material is difficult to iron.’
 At the onset our materials are difficult to iron, over time with each washing they become softer something that we consider a mark of quality. The material can be softened, making it easier to iron, by soaking it in lye. Be aware that while doing this softens the material it will weaken the fibres making the garment less durable.

‘The new one isn't
as soft as the old one.’
 This is absolutely normal. Please refer to the point listed above.

‘My coat/scrubs
have stretched or shrunk.’
 Our materials are guaranteed sanfor +/- 2%. This means that the scrubs will progressively shrink up to 2 cm and the coats up to 1 cm. Shrinking is bound to occur if the material is washed at temperatures higher than those indicated on the label or tumbled-dry at a temperature higher than that recommended for the garment. The percentage of the shrinkage will augment based on the temperature to which the material is subjected. ‘The colour is opaque after the wash.’
Normally rinsing with clean water should return it to it´s original condition. This problem usually results from the residue of washing detergent deposited in the material´s fibres.

‘The colour has degraded.’
 Our dyes are especially resistant due to the fact that they are destined for sanitary use. Regardless if special colour detergents are not used the tone of the garment may change. Laundering products claiming to be ¨universal¨ usually contain whitening agents or colour additives that diminish the strength of the colour.

‘The material has
broken fibres or small holes..’
 If the material comes in contact with acidic products a progressive weakening of the fibres occurs. We advise against the use of stain removers. To remove stains please read the suggestions provided on our web page and in our catalogue.

General FAQs