Accessibility

Accessibility statement

Accessibility statement for website name

This accessibility statement applies to https://www.pastelli.com

This website is run by Pastelli S.R.L.. We want as many people as possible to be able to use this website.

Compliance status

This website is partially compliant with the EN 301 549 “Accessibility requirements for ICT products and services”, the European Standard and Web Content Accessibility Guidelines version 2.1 A standard.

Non-compliance with the accessibility regulations

Requirement 9.1.1.1: Some non-text content presented to the user does not have an equivalent textual alternative that serves the same purpose; for some non-text content, the alternative text may be missing, redundant, or insufficient.

Requirement 9.1.3.5: The purpose of some form fields may not be correctly identifiable by assistive technologies.

Requirement 9.1.4.11: For some essential components, even in different states, the color contrast with adjacent elements does not meet the 3:1 ratio.

Requirement 9.1.4.13: In some cases, when mouse pointer hover or keyboard focus make content visible and hidden, there is no mechanism to dismiss the additional content without moving the mouse pointer or keyboard focus; the pointer cannot be moved over additional content without it disappearing, or the additional content remains visible until the hover or focus event is removed, the user dismisses it, or its information is no longer valid, except for some permitted exceptions.

Requirement 9.2.1.1: Some interactive elements may not be reachable and/or usable via keyboard.

Requirement 9.2.4.1: A mechanism to skip repeated blocks of content across multiple web pages is missing.

Requirement 9.2.4.3: On some web pages that can be navigated sequentially and where the navigation order affects their meaning and functionality, some objects that could receive focus do not receive it in an order that preserves their sense and operability.

Requirement 9.2.4.4: Some links that open in a new window may not indicate this in the link text or title.

Requirement 9.2.4.6: Some headings and/or labels do not sufficiently clarify content or functionality.

Requirement 9.2.4.7: Some keyboard-accessible elements may not have a visible focus or may have insufficiently visible focus.

Requirement 9.3.3.1: Some form fields may not be highlighted when an error occurs.

Requirement 9.3.3.2: Some required or disabled form fields may not be indicated as such to assistive technologies.

Requirement 9.4.1.2: In some cases, user interface components (including form elements, links, and script-generated components) have incorrect or unset names, roles, states, properties, and values, or users and their assistive technologies are not notified when these change.

Requirement 9.4.1.3: In some cases, status messages are not presented to the user in a way that assistive technologies can interpret without requiring focus to be moved.

Accessible alternatives

For users experiencing difficulties, we always offer the following options:

Phone consultation: +39 0499600270 (from 8:30 AM to 5:30 PM, Monday to Friday)

Email consultation: pastelli@pastelli.com

WhatsApp consultation: +393358096353

Personalized assistance: Our staff is trained to assist customers with any needs.

Preparation of the Accessibility Statement

This statement has been prepared following:

• Self-assessment carried out according to the criteria of the UNI CEI EN 301549 standard
• Website analysis using automatic tools
• Manual testing with assistive technologies

Methods of submitting reports and contact details of the service provider:

It is possible to send reports to the email address pastelli@pastelli.com (subject: "Website Accessibility").

We commit to responding to reports within 30 days of receipt and to implementing improvements where possible.

Site information / Technical features.

The website's publication date: March 2, 2022

CMS used for the website: Craft CMS

Available languages: Italian, English

Responsive design: Optimized for all devices

Last review of the assessment: July 25, 2025

Next review: September 2026